PRIVACY POLICY

Epsilon Engineers & Architects (“Epsilon”, “we”, “us”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies only to this website and not to any third-party sites we link to.

Information we collect

We collect personal information only when you choose to provide it — primarily through our contact form. This may include your first and last name, email address, mobile number, the purpose of your enquiry, and the contents of your message. We do not require you to create an account, and we do not knowingly collect more than you submit.

Cookies and analytics

This website does not use advertising or third-party tracking cookies, and we do not run third-party analytics that profile you across sites. Only the technical cookies strictly necessary for the site to function may be set by our hosting platform.

How we use your information

We use the information you submit to respond to your enquiry, to provide the services or information you request, and to maintain a record of our correspondence. We do not sell your personal information.

How your information is shared

Contact-form submissions are delivered to us by email through our email service provider (Resend), acting on our behalf solely to transmit your message. We may also disclose information where required by law or to protect our legal rights.

Data retention and security

We keep enquiry correspondence only for as long as needed to handle your request and for our legitimate business records, after which it is deleted. We apply reasonable technical and organisational measures to protect personal information, though no method of transmission over the internet is completely secure.

Your rights

You may ask us to access, correct, or delete the personal information you have provided, or to stop contacting you. To make a request, email us using the address below.

Children

This website is intended for a professional audience and is not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “last updated” date above indicates when it was last revised. Material changes will be reflected on this page.

Contact us

For any privacy questions or requests, contact us at info@epsilon-jo.com. This policy is governed by the laws of the Hashemite Kingdom of Jordan.